Your Frequently Asked Questions, Answered
- Do you provide water or use the water I have? Industry standard is to use water on site, we are able to transport water for a fee
- Does your service include oil, rust or efflovesence removal? Standard cleanings do not include special treatments. These can be added starting at $35+. *Not all stains will completely be removed but can generally be lightened for a more uniform look.
- How long does the service take? A typical neighborhood home will range from 90 minutes to 3 hours on average.
- Do I need to prepare for the day of cleaning? Yes, simply remove vehicles, furniture, décor, etc. from the areas being cleaned
- Will I need to be present on the day of cleaning or while you are here? You don’t not have to! We will be able to communicate by phone to show pictures and provide any update on services. You are able to comment, see progress, and make payment all virtually.
New to professional exterior cleaning? Let’s share some key differences:
- I have a pressure washer - why would I hire a professional? Commercial-grade machines use higher pressure and water flow than store bought units to achieve results. Specialized cleaning tools, variable water temperature, and trained technique drastically reduce cleaning times while delivering outstanding results.
- What cleaning solutions are used, if any, during service? The chemistry in exterior cleaning is as important as the pressure washer equipment. We exclusively use eco-friendly solutions to address rust, efflorescence, oil, grease. and other common stains.
- Do all stains completely come up after my GroundUp cleaning? Generally, most should be able to be removed or significantly lightened. Stains that have been present for years are tougher to remove as they are embedded deep into your surfaces substrate.